Privacy policy

Turbex Ltd fully supports and is committed to complying with the General Data Protection Regulations (‘GDPR’). Accordingly, we are committed to the protection of personal data belonging to our customers, suppliers and colleagues. We have reviewed existing policies and where appropriate have developed and implemented new guidelines and procedures to ensure personal data is collected, stored and disposed of in a manner compliant with the requirements of the GDPR.

What information do we gather?

We will collect information about you when you register on our website, place an order or request information from us. The type of information we may collect includes your name, postal address, job title, e-mail address and telephone number so that we can contact you.

How do we use the information we collect about you?

  • to process any orders that you place
  • to keep you informed on changes and developments to our site or services
  • to provide a more personalised online experience
  • for record keeping purposes
  • to keep you informed about our products and services that we offer
  • for market research purposes, on an anonymous basis to track activity on our site, to publish trends and/or to improve usefulness and content

Legal Basis

We only retain your information such as is required for legitimate business purposes and legal requirements.

If you have opted in to receive marketing information and then only within the parameters of GDPR.

Keeping you informed

If you decide to opt in to receive marketing information from us and have bought or enquired about our products or services previously, we may also use the information we collect to let you know about our other products and services which may be of interest to you.

If the email address you have provided to us is a corporate email address, we may contact you at any time to let you know about our products and services. However, you will be able to let us know if you no longer want to receive material from us each time that you receive a communication by emailing us at

Disclosing your data

We will never make your personal information available to third parties for marketing purposes and will only discuss your details with other companies if you have given us permission to do so or where it is necessary to do so to satisfy any request for products or services on your behalf. We will only provide those companies with the information they need to deliver the service we have engaged them for and they are prohibited from using that information for any other purpose.

We may have to disclose your information by law or because a court or the police or other law enforcement agency has asked us for it.

How is your information protected?

If you have opted in to receive marketing information and then only within the parameters oWe take the protection or your data seriously and have the appropriate security measures in place to keep it safe. We strictly restrict access to personal information. Only employees who need the information to perform their tasks have access to it.


To obtain further information relating to the cookies operating on our website, please view our separate Cookie Policy.

Your Rights

You have the following rights:

  • the right to request details of personal information that we hold about you
  • the right in certain circumstances to request that we delete personal data held by you
  • the right to ask us to correct any incorrect or out of date information that we hold
  • the right to opt out of any marketing information that we may send you

If you wish to exercise these rights then please contact us at or write to us at Turbex Ltd, Unit 1 Riverwey Industrial Park, Alton, Hampshire, GU34 2QL.

The Website

This website and it’s owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

External Links

Although this website only looks to include quality, safe and relevant external links users should always adopt a policy of caution before clicking any external web links mentioned throughout this website.

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Changes to this Privacy Policy

We regularly review our Privacy Policy and if we make any changes to this we will post them to our website.

Get in touch…

Let’s chat to find out how we can help your business to grow.

Telephone: 01420 544 909